A printer driver is a necessity when it comes to operating a printer from a computer. It is basically an OS for the printer. The printer driver helps convert data from software like Word, Spreadsheets, and other print-supported applications. The driver allows communication between the computer and printer either through cables or wireless connections. Follow the Brother MFC L2750DW Troubleshooting steps mentioned below.
FOR WINDOWS USERS
Open the Settings window (Windows + I).
Click the Apps option.
A window will open with all the apps.
Select the Brother MFC L2750DW printer driver and click the Uninstall button.
Open the Brother support page (Internet browser) for the Brother MFC L2750DW printer.
Click the Downloads tab.
Choose the Windows radio button from the Select OS Family section.
Choose the version of Windows from the Select OS Version section. Click the OK button.
Scroll down the page and click the Agree to the EULA and Download button.
The driver will be downloaded.
Follow the commands on the screen and complete the installation.
FOR MAC USERS
Click the Apple icon on the screen.
Select System Preferences.
Click the Print & Scan option.
The printer driver installed on your computer will appear.
Select the Brother printer driver and click the – icon (for uninstallation).
The driver will be uninstalled from your Mac.
Open the support page for the Brother MFC L2750DW printer.
Once the page opens, click the Downloads tab.
Select the version of the Mac computer and click the OK button.
Scroll on the page and click Full Software Package under the Full Software Package section.
When the page opens, scroll down and click the Agree to the EULA and Download button.
Run the installation and add the Brother MFC L2750DW printer.
BROTHER MFC L2750DW PRINTER OFFLINE
You are unable to print or perform any other tasks on your Brother printer mainly because of its offline status. To fix this issue, you can try to make some adjustments to the printer's settings. In the following section, we have explained some effective troubleshooting methods.
METHOD 1: DEFAULT PRINTER
You need to check if the Brother printer is set as the Default Printer. Since the topic we are dealing with revolves around the Windows 10 OS, the steps are quite simple.
Open the Control Panel on your Windows 10 computer. In the Control Panel window, click the Hardware and Sound option and then click the option Devices and Printers. Now, perform a right-click on the Brother printer and select the option Set as default printer.
METHOD 2: DELETE PRINT JOBS
The next method would be to delete all the pending print jobs you have saved on the Brother printer.
Click the Windows (Start) icon at the bottom-left corner of the screen.
Click the Control Panel option from the list.
In the Control Panel window, click the Hardware and Sound option, and then click the option Devices and Printers.
Perform a right-click on the Brother printer and select the option See what's printing.
Click the Printer tab and then select the Cancel all documents option.
That's one way of troubleshooting the Brother MFC L2750DW printer offline issue.
METHOD 3: RESTART PRINT SPOOLER SERVICE
Open the Run command (Windows key + R).
Type services.mscin the Run command field and press the Enter button.
The Windows Services window will now open.
Locate the Print Spooler service.
Double-click on it and select the General tab.
Under Service Status, click the Restart button.
BROTHER MFC L2750DW NOT CONNECT TO WIFI
If you feel that the printer is not connecting to Wi-Fi, there could be an issue with the router communication or the printer itself.
Ensure that the printer is placed within the proximity distance of the router. Get rid of any obstructions that could cause communication problems between the printer and the router.
Try to use the WPS method to reconnect the printer to the wireless network.
On your printer control panel, press Settings.
Choose All Settings -> Network -> WLAN -> WPS.
Press the Yes option when you read the message Switch Network interface to wireless?
The Brother printer will start the wireless setup wizard.
Press the WPS button on the router.
After a while, the printer will be connected to the router, indicating that the wireless connection is successful.
BROTHER MFC L2750DW NOT PRINTING
If the Brother MFC L2750DW printer is not printing, there are some troubleshooting methods to resolve the issue.
FIX 1: RESET THE PRINTER
Resetting the printer should be the final resort to make sure the Brother printer is printing properly.
Make sure the printer is turned on.
Now, remove the power cord from the power source.
Wait for 2-5 minutes and let the printer cool down for a while.
Once the time is up, connect the power cord back to the printer and the power source.
Wait for the Brother printer to turn on automatically. If not, press the Power button.
FIX 2: RUN THE WINDOWS TROUBLESHOOTER
The 'not printing' error indicates that the printer driver may be configured on the wrong port.
Open the Run command (Windows + R).
Type control.exe/name Microsoft.
Select Troubleshooting and press the OK button.
Click the Brother printer and select the Troubleshooter option.
The troubleshooter will detect the problem.
The troubleshooter window will ask you to follow the repair strategy.
Click the Apply button to fix the option and check to see if the problem is resolved.
BROTHER MFC L2750DW PAPER JAM
Paper jam is one of the most commonly occurring issues with the Brother MFC L2750DW printer. When it comes to this particular printer, paper jam occurs in several places.
JAM IN THE STANDARD PAPER TRAY
Remove the paper tray from the Brother printer completely.
Look inside the tray slot, locate and gently remove the jammed paper present inside.
Make sure the paper in the paper tray does not exceed the tray limit.
Arrange the stack properly and then place the paper tray back inside the printer.
JAM IN THE OUTPUT TRAY
Open the scanner and remove the paper that is present inside. Push the scanner back to its place and close it.
JAM AT THE BACK OF THE PRINTER
With the Brother printer turned on, open the front cover and let the machine cool down.
Use the handle and remove the drum unit and the toner cartridge assembly from inside.
Turn the printer to its rear side, pull down the back cover.
Pull down both the tabs (on the left and right) and release the fuser cover.
Use both hands and locate and remove the jammed paper without damaging the paper further.
Close the fuser cover & the back cover of the printer.
Close the front cover of the printer.
JAM INSIDE THE MACHINE
Make sure the printer is turned on.
Open the front cover and let the printer cool down.
Remove the drum unit and the toner cartridge assembly.
This will release the jammed paper if there are any.
Look inside the printer; remove the jammed paper carefully without damaging it further.
If there is a jammed paper inside the drum unit, push the green tab on the sides.
Clear the jammed paper inside the drum unit.
JAM IN THE 2-SIDED TRAY
If the printer encounters a paper jam in the duplex tray, the display will show the message Jam Duplex.
Leave the printer on and let it cool for 10 minutes.
Turn the printer to its rear side; remove the jammed paper if you see any coming out.
Remove the duplex tray and slowly remove the jammed paper present inside.
Place the duplex tray back into the printer.
BROTHER MFC L2750DW SCANNER NOT WORKING
Replace the toner cartridge if necessary.
Make sure that you have set the original document properly on the scanner glass.
Ensure that the printer is connected to the network or to the computer.
If you want to clean the scanner glass, turn off the printer.
Open the document cover.
Have a lint-free cloth ready in hand and wipe the scanner glass in all directions evenly.
In the ADF unit, clean the white bar and the scanner glass strip with a cloth dabbed in water.
BROTHER MFC L2750DW PRINTING BLANK PAGES
Make sure that you have set the right set of print media for the document you are going to print.
If you are printing from the printer software and facing the blank page issue, click the Skip Blank Page button.
REPLACE THE DRUM UNIT
Make sure that the Brother MFC L2750DW printer is turned on.
Open the front cover.
Use the handle and remove the toner cartridge and the drum unit assembly.
Press the green lever to release the toner cartridge from the assembly.
Unpack the new toner cartridge from the packaging.
Place the cartridge into the drum unit.
Install the drum unit and toner cartridge assembly back into the printer.
That is all you need to know about the Brother MFC L2750DW troubleshooting methods for the different problems you might encounter.