Brother MFC J5620DW Setup & Wireless Setup Guide

BROTHER MFC J5620DW UNBOXING

Unboxing the printer:

First, unpack your printer from the package.
Take out the following printer supplies.
 Starter ink cartridges
 Telephone line cord
User guide
 CD-ROM
Next, remove the packing materials from the Brother MFC J5620DW Setup, both inside and outside.

Loading paper:

Start by pulling the paper tray out from the printer.
Slide apart the paper guides.
Fan a paper stack and load it into the tray.
Make sure not to load the paper stack more than the mark indicated in the tray.
Adjust the paper stack using the paper guides.
Refix the tray into the printer and pull out the paper support.

Connecting the cables:

Connect your Brother MFC J5620DW Setup to an electrical outlet using its power cord.

Raise the control panel and press the Power button to turn the printer on.

If you wish to set up fax, open the scanner cover and connect one end of the supplied telephone line cord to your printer’s LINE port. Connect the other end to a telephone wall jack.

Close the scanner cover after connecting the cable.

Installing the cartridges:

Open the ink cartridge cover and prepare the provided ink cartridges.
Take out the cartridges from the cover and remove the protective tapes from them.
Insert each cartridge into the printer by following the instructions on the LCD panel.
Close the ink cartridge cover and wait for the printer to finish the initial cleaning process.
Check the print quality, choose your language (if necessary), and set the correct date and time.

Installing the printer software:

Use the CD-ROM provided with your printer to run the driver installation wizard on your computer.
Agree to the EULA and install the required software by selecting them in the driver installation wizard.
Choose your connection type and follow the on-screen instructions to establish the connection between your Brother MFC J5620DW Setup and computer.
After completing the driver installation, verify the printer functionality.

BROTHER MFC J5620DW USER MANUAL

The manual for your Brother MFC-J5620DW printer is included in the printer package. If the manual is not available, download it by clicking the Manual Download button on this page. Alternatively, get the manual from the official Brother site by following these steps.

On your computer, open the default browser and visit the official Brother site.
Go to the Brother Solutions Center page and enter your printer’s model number in the search field.
Click Search and select the printer model from the search result.
Next, click the link below Manuals.
Now, you will be directed to the Manuals page.
Click the Download button in the Basic User’s Guide section.
If prompted, choose your language and click Download.
If the manual opens as a PDF, click the Download icon to download and save the manual to your computer.

BROTHER MFC J5620DW DRIVER

You can install the driver for your Brother MFC J5620DW Setup using the CD-ROM provided with your printer package. If your computer doesn’t support the CD-ROM, download the driver by clicking the Driver Download button on this page. Alternatively, get the driver from the official Brother site.

BROTHER MFC J5620DW DRIVER FOR MAC

On your Mac, open the default browser after ensuring that the Internet connection is stable.
Go to the official Brother site and click the Support tab at the top to open the Brother Solutions Center page.
Type ‘Brother MFC-J5620DW’ in the search field and click Search.
Select the printer model from the search result.
Click the link below Downloads & Drivers.

Check if your macOS version has been detected and is displayed in the Select Your Operating System (OS) section.
Click OK and choose the required driver from the displayed list.
If prompted, click the Agree to the EULA and Download button and save the driver file to your Mac.
Open the downloaded driver file and run the installer after creating the disk image.
Complete the installation by following the instructions in the driver installation wizard.

BROTHER MFC J5620DW DRIVER FOR WINDOWS

Before starting:

Remove any previously installed Brother printer driver on your Windows computer.
Disconnect the USB cable connected between your Brother MFC J5620DW Setup and computer, if any.
Check if the Internet connection is stable.

Downloading the printer driver:

Launch the default browser and go to the official Brother site.
Click the Support tab at the top and go to the Brother Solutions Center page.
Input your printer’s model number in the search field and click Search.
Select the printer model from the search result.
Under Downloads & Drivers, click the Downloads on our Online Solution Center link.
In the Select Your Operating System (OS) section, select your Windows OS version if it is not detected automatically.
Click OK and choose the required driver from the displayed list.
Click the Agree to the EULA and Download button and save the driver file to your computer.
Run the downloaded driver file and complete the installation by following the on-screen instructions.

BROTHER MFC J5620DW WIRELESS SETUP

Before starting:

Verify if you have completed the basic printer setup.
Place your printer close to your router.
Remove any wireless gadgets near your router to reduce Wi-Fi interference.
Identify the wireless credentials such as SSID and network key.
Turn on your Brother MFC J5620DW Setup, router, and computer.
Connect your computer to your router’s Wi-Fi.

Wireless setup using the printer control panel:

Go to your printer’s control panel and tap the Settings icon on the touchscreen panel.
Select All Settings –> Network –> WLAN –> Setup Wizard.
When the printer shows the ‘Enable WLAN?’ message, start the wireless setup wizard.
Wait for the printer to detect and display the nearby network names.
Choose your SSID from the displayed list and enter the network key.
Tap OK and wait until your printer is connected to your wireless network.
When the printer shows the ‘Connected’ message, print the WLAN report to verify the wireless connection.

Connecting the wireless printer to your computer:

Run the driver installation wizard on your computer using the provided CD-ROM or the downloaded driver package.
Click Install MFL-Pro Suite and agree to the EULA in the driver installation wizard to continue with the driver setup.
Choose the Wireless Network Connection option as your connection type.

Follow the instructions in the driver installation wizard and establish the connection between your printer and computer.
Once your computer detects the Brother MFC J5620DW Setup, print a test page and finish the wireless setup.

BROTHER MFC J5620DW USB CONNECT

Before starting, make sure that you have a standard USB cable handy.
Run the driver installation wizard on your computer.
Click Install MFL-Pro Suite and follow the instructions in the driver installation wizard.
Choose the USB Connection option as your connection type.
Go to your printer and open the scanner cover.
Next, plug one end of the USB cable into your printer’s USB port and the other end into your computer’s USB port.
Wait until the computer detects your printer.
Finish the driver installation by following the rest of the on-screen instructions and print a test page to verify the USB connection.

BROTHER MFC J5620DW ETHERNET CONNECT

Before starting, remove any USB cable connected to your printer.
Connect your printer to your local wireless network.
Run the driver installation wizard using the provided CD-ROM or the downloaded driver package.
Click Install MFL-Pro Suite in the driver installation wizard and agree to the EULA to continue with the driver setup.
Choose the Wired Network Connection option as your connection type.
When the printer prompts you to establish the wired network connection, go to your printer and open the scanner cover.
Connect an end of the Ethernet cable to your printer’s Ethernet port and the other end to your computer’s Ethernet port.
Wait until the driver installation wizard detects your Brother MFC J5620DW Setup.
Once the wired network connection is made, finish the driver installation and print a test page from your computer.

BROTHER MFC J5620DW TROUBLESHOOTING

Is your Brother MFC-J5620 printer not working as expected? Identify the causes of your printer issue and execute the correct troubleshooting steps. Some common printer errors are due to incomplete installation and improper maintenance of the printer. For assistance in resolving your printer issues, click the Call button and contact our technical experts.

PAPER JAM

If a paper is jammed inside your printer, the LCD panel will display an error message with the exact location of the jammed paper.
When you see the error message, unplug your printer’s power cord from the wall outlet.
Let the printer cool down for a while.
If the paper is loaded into the MP tray, pull it out from the printer.
Remove the jammed paper and lift the jam clear flap.
Pull out the remaining jammed paper and refix the tray into the printer.
If the paper is jammed inside the scanner unit, open the scanner cover and remove the paper.
Close the scanner cover and reconnect the Brother MFC J5620DW Setup to the wall outlet using the power cord.
Finally, try printing a test page and check if the error is resolved.

To avoid the paper jam error in the future:

Use printer-supported media.
Do not load the paper stack more than the specified limit into the tray.
Always fan the paper stack before loading it into the tray.
Make sure not to adjust the paper stack tightly using the paper guides.

CARTRIDGE REPLACEMENT

If your Brother MFC-J5620DW printer shows the ‘Replace Ink’ message, then one of the ink cartridges has reached the end of its life.
Check the ink life of the cartridge that has been expended.
Next, open the ink cartridge cover and press the lock release lever of the ink cartridge you wish to replace.
Remove the cartridge from the printer and start unpacking the new one.
Remember to remove the packing materials from the replacement cartridge.
Insert the replacement cartridge into the printer and close the ink cartridge cover.
Finally, check if your printer detects the replaced cartridge and displays the message on the LCD panel.

CONNECTED TO WIFI BUT NOT PRINTING

If your Brother MFC J5620DW Setup is connected to Wi-Fi but not printing any documents from your computer, check the print settings.
Make sure that your printer’s name is selected in the Print dialog box.
Click the Preferences or Properties button to open the Brother printer properties window.
Check the print settings selected for your printer.
If necessary, modify the print settings and click OK.
Try printing your document again and check if the problem is resolved.
If the problem persists, reinstall the printer driver.

PRINTER OFFLINE

Is your Brother MFC-J5620DW printer status offline on your Windows computer? Check the printer status first.
If your printer is turned off, check the power cord and restart your printer.
Next, check the USB or Ethernet cable connected to your printer.
If you have connected your printer to your router’s Wi-Fi, check the network connection status by printing a WLAN report.
You can also use the Brother Network Connection Repair Tool to detect and fix the wireless connection issues automatically.
Once you have fixed the connection issues, open Control Panel on your Windows computer and click the Devices and Printers tab.

Select your printer’s icon and check the status.
If the printer status is still offline, right-click the printer icon and select the See what’s printing option.
Cancel the pending print jobs, if any.
Click the Printer tab and deselect the Use Printer Offline option from the drop-down list.
If you have not yet selected your printer as default, right-click the printer icon and choose the Set as default printer option.
Now, the Brother MFC J5620DW Setup status should be changed to online.

Complete Brother MFC J5620DW Setup Guide