Brother MFC 9340cdw printer Troubleshooting

In this website, solutions are provided for almost all the problems that occur with your Brother 9340CDW printer. Make use of it to resolve the errors in no time.

Brother mfc l2740dw wired setup

  • Check if the paper settings you have entered and the paper you have loaded matches. Else, change the settings.
  • Verify if the drum unit is damaged. If so, replace the drum unit with a new one.
  • Wipe the corona wire available near the drum unit to solve this error.
  • You can clean it by pushing the green levers from one end to the other.
  • Check if the paper is placed below the maximum mark. If not, remove a few papers and then try printing.
  • 6.Also, verify if the print side is facing downwards. Adjust the paper guides properly after placing the papers.
  • Tap the papers on a flat surface before positioning it in the input tray. Check if the toner cartridge is damaged. Replace it with a new cartridge if needed
  • 8.Finally, check if the fuser is contaminated. If so, then contact the technical experts to resolve the issue.

Brother mfc 9340cdw borderless printing


  • Open an image or file that you wish to print and tap the Print option.
  • Once the Print dialog box opens, go to the Properties or Preferences tab.
  • Click the Basic tab and check the box available near the Borderless option.
  • Check if the paper loaded and the paper settings such as paper size, media type, and print quality are the same.


  • Search for the file you want to print and open it on your Mac system.
  • In the File menu, select the Print option. Select the Paper Size from the drop-down list available for it.
  • Choose the Scale To Fit option followed by the Fill Entire Paper option.

Brother mfc 9340cdw offline

  • Check if the Brother 9340CDW printer is turned on. If the printer is in the Sleep mode, tap the Power button to wake up the Brother printer.
  • Check if the Brother printer is plugged into the wall power supply.
  • If connected via a USB cable, then check if the USB cable is attached firmly.
  • In case you have connected it via a wireless network, then check if you have connected the Brother printer and computer to the same network.
  • Check if the Brother 9340CDW printer is set as the default printing source.
  • To check, go to Control Panel and select the Hardware and Sound option.
  • Choose the Devices and Printers option. Find your Brother printer model from the list and check if there is a checkmark near it.
  • If not, right-click it and select the Set as Default Printer option.
  • Next, delete all the documents that are available in the print queue. Go to the Printer tab and select the Cancel All Documents option from the drop-down list.
  • The next step to try is to check if the printer status is offline. Right-click your Brother 9340CDW printer and choose the See What’s Printing option.
  • Slect the Printer option and then untick the Use Printer Offline option.

Brother MFC 9340cdw Paper Jam

When the Brother MFC 9340CDW printer shows the paper jam error, do the following steps below to fix the error.

  • Open the scanner cover of the Brother MFC 9340CDW printer.
  • Check the position of the printhead inside the printer and then press and hold the Stop/Exit button to move the printhead to the center.
  • Disconnect the power cable from the power outlet and remove the torn paper inside the printer.
  • Now close the scanner cover of your Brother printer.
  • Reconnect the power cable to the power source.
  • To remove the jammed paper inside the Brother printer, proceed with the steps below.

  • Unplug the power cord and open the scanner cover of your Brother printer.
  • Also, pull the disc tray out from the printer.
  • Remove the paper tray from the Brother MFC 9340CDW printer and then try to clear the jammed paper inside the disc guide.
  • After clearing the jammed paper, place the disc tray back to its original position.
  • Close the scanner cover of the Brother printer after removing the jammed paper inside your Brother printer.
  • Now, reconnect the power cord to the power source.

Brother MFC 9340cdw Not Printing

If the Brother MFC 9340CDW printer is not printing, perform the following solutions to troubleshoot the problem.

  • First, check the network connection of your Brother MFC 9340CDW printer in the network configuration page.
  • Directly connect the Brother MFC 9340CDW printer to the computer.
  • Ensure that you do not use any relay devices like a USB hub.
  • Is is recommended to set your Brother MFC 9340CdW printer as the default one.
  • Go to Start Windows System Control Panel Hardware and Sound Devices and Printers to open the Printers and Devices window.
  • Then, click the Set as default printer option to set your Brother printer as the default one.
  • Click the Printer tab in the Devices and Printers window, select the Cancel All Documents option to delete all the undesired print jobs from the print job’s list.
  • When the Brother printer shows printer is offline/paused error, you need to disable the Printer is Offline feature.
  • Also, disable the Pause Printing feature.
  • Select the Printer tab and then click the See What’s Printing option from the displayed list.
  • Choose the Printer option and uncheck the box next to the Use Printer Online option to disable the Printer Offline feature.
  • In the Printer section, remove the checkmark next to the Pause Printing option from the list to resolve the error.
  • Ensure that you remove the copies of the same Brother MFC 9340CDW printer driver software.
  • Also, make sure to install the correct driver for your Brother printer to fix the issue.