Simple Solutions - Brother HL L8260CDW Troubleshooting

Brother HL L8260CDW Troubleshooting

Brother HL L8260CDW Troubleshooting

Is your Brother HL-L8260CDW printer not responding? There are chances for issues to occur on your printer or driver installed on the connected computer. Identify the actual cause and execute the correct troubleshooting steps. To help you out with that, click the Call button on this page and contact our technical support team. We have also given few Brother HL L8260CDW Troubleshooting steps for some of the printer errors. Go through the steps to fix the errors.


  • If your Brother HL-L8260CDW printer is not connecting to your computer, check the printer status. Make sure that it is turned on.
  • Check the USB or Wi-Fi connection between your printer and computer.
  • Open Control Panel and click the Devices and Printers tab.
  • Check if your printer has been recognized by the computer.
  • To detect and fix the printer issues automatically, run the printer troubleshooter.
  • If no troubleshooting steps resolve the connection error, remove and reinstall the driver on your computer to fix the issue.

Loading paper into the printer:

  • First, pull the paper tray completely out of the printer.
  • Remove the tray top cover.
  • Take a stack of plain Letter/A4 paper and fan it well.
  • Load the paper into the tray.
  • Adjust the paper guides so that they match the loaded paper.
  • Replace the tray top cover.
  • Push the paper tray back inside the printer.
  • Now, pull out the paper support until it locks into place.
  • You have now finished the initial stage in the Brother HL L8260CDW Printer Setup.


  • If your Brother HL-L8260CDW printer is offline, check whether your printer is turned on.
  • Usually, the Brother printer goes offline when there is a communication breakdown between the devices.
  • To bring your printer back online, restart your printer and reconnect it to your computer.
  • Verify that you have connected your printer and computer using a standard USB cable.
  • In case you have connected the devices over a wireless network, restart the router.
  • On your Windows computer, open Control Panel and click the Devices and Printers tab.
  • Right-click your printer’s icon and select the See what’s printing option.
  • Clear all the pending print jobs and click the Printer tab.
  • Deselect the Use Printer Offline option from the drop-down list.
  • If you have not yet set your printer the default printer on your computer, right-click your printer’s icon again and select the Set as default printer option.
  • If your printer status is still offline, open the Run command box by pressing the Windows + R shortcut keys.
  • Type ‘services.msc’ in the Run dialog box and hit Enter to open Windows Services.
  • Select the Print Spooler service in the Services window and give a right-click on it.
  • Choose the Restart option to restart the Print Spooler service.
  • Ensure that the Startup type has been set to Automatic for the Print Spooler service.
  • Restart your computer and check the printer status.


  • Usually, the network connection issue occurs when there is a communication breakdown between your printer and router.
  • Ensure that you have placed your printer close to your router. Doing so will reduce Wi-Fi interference.
  • Restart your router and reconnect your printer to the wireless network using the correct wireless settings.

Repairing the Wi-Fi connection issues using Network Connection Repair Tool:

  • On your Windows computer, open Brother Utilities and select your printer’s name from the drop-down menu.
  • Click on Tools from the left-side panel and select Network Connection Repair Tool.
  • Click Yes if the device prompts for User Account Control.
  • Carry out the on-screen prompts and diagnose the connection issue by printing the Network Configuration Report.
  • If the network connection issue persists, reset the network settings to factory defaults and reconfigure the settings after restarting your printer.


  • If your Brother HL-L8260CDW printer is not printing as expected, check the toner level.
  • In case any toner cartridge has been expended, replace it to continue printing.
  • Sometimes, you may not be able to print your document if there is no paper in the paper input tray.
  • Make sure to load the paper stack into the paper input tray.
  • If the problem is with your Windows computer, open the printer properties window and verify the print settings.
  • Click the OK button and get back to the Print dialog box to print your document.
  • If the problem persists, check the printer driver installed on your computer. Verify and ensure that it is compatible with your OS.
  • If necessary, remove and reinstall the driver to fix the printing issues of your Brother Printer.


  • Is there any paper jammed inside your Brother HL-L8260CDW printer? If so, turn off your printer first.
  • Pull the paper tray out from the printer.
  • Remove the jammed paper from the printer without damaging any internal parts.
  • Once you have removed the jammed paper, refix the tray.
  • Restart your printer and check if the problem has been resolved.
  • To avoid paper jam errors in the future, fan the paper stack before loading it into the tray.
  • Make sure not to adjust the paper stack too tightly using the paper guides.
  • Also, make sure not to load the paper stack above the maximum paper mark.


The Brother HL-L8260CDW printer does not have any scanner and so you cannot scan any documents on it.


  • If your Brother HL-L8260CDW printer is printing blank pages, check the toner level.
  • Navigate to the control panel and select the Machine Info option using the navigation keys.
  • Press the OK button and select Parts Life.
  • Press the OK button and select the printer part you wish to check.
  • If your printer is running low on toner, replace the expended toner cartridge.
  • Ensure that the Toner Save mode has been turned off.
  • On your computer, open the printer properties by right-clicking your printer’s icon in the Control Panel window and selecting the Properties option.
  • If you are still not satisfied with the Brother HL L8260CDW Troubleshooting steps, feel free to call us.

Receiving a fax:

Some of the receive modes, like Fax Only and Fax/Tel, will answer automatically. However, you might wish to change the Ring Delay prior to using these modes. You can also make use of other receive modes, such as Manual and External TAD.

The correct receive mode for you will be determined by your external devices and the telephone subscriber services that you are using on the same line as your Brother HL L8260CDW printer.

Now, if you want to receive faxes, execute these simple steps:

  • Click the Advanced tab and select Print Processor.
  • Select WINPRINT below Print Processor.
  • Ensure that RAW is selected below Default Data type.
  • Click OK and verify that the Keep printed documents checkbox has been deselected under the Advanced tab.
  • Click Apply and go to the General tab.
  • Select Print Test Page to check if the problem has been resolved.
  • If your Brother printer is still printing blank pages, remove and reinstall the driver on your computer.
  • For further querins on Brother Printer Setup, visit our site or contact our experts.
  • If you are still not satisfied with the Brother HL L8260CDW Troubleshooting steps,feel free to call us.