Brother HL 2275DW Troubleshooting Guide

Brother HL 2275DW Troubleshooting

Brother HL 2275DW Printer Not Connected

If your Brother HL 2275DW printer is not connected to your computer, don’t worry; you can fix the issue by trying out the Brother HL 2275DW Troubleshooting solutions given below:

Check your connection

  • Before you move ahead to the troubleshooting solutions, it is recommended to check the basics first.
  • If you have connected your printer and computer using a USB cable, check whether it works fine. You should also check the USB ports of your computer. If you find them to be faulty, connect your printer and computer using a different cable in a different port and check whether the issue is resolved.
  • If you have connected your printer and computer over a network, check whether you have connected them to the same network. Also, verify that you have kept your printer near your router.

Power cycle your printer

  • A simple power cycle can help you fix most of the significant issues. To do so, turn off your printer and unplug the power cable.
  • Let your printer be undisturbed for a minute. Then, turn on your printer and check whether the issue is resolved.

Troubleshoot your printer

  • On your Windows computer, go to the Devices and Printers section.
  • Locate and right-click on your Brother HL 2275DW printer and choose the Troubleshoot option.
  • Now, your computer starts Brother HL 2275DW Troubleshooting the issue. Follow the instructions and fix the problem efficiently.

Brother HL 2275DW Printer Offline

If you cannot find your Brother HL 2275DW printer online, the issue might have occurred due to various reasons. Initially, ensure that you have connected your printer and computer to the same wireless network. The following techniques can help you fix the issue.

Disable the Use Printer Offline option

  • If you have enabled Use Printer Offline, your printer will not show up online.
  • In that case, go to the Devices and Printers section. Right-click on your printer and choose the See what’s printing option. Go to the Printer tab and disable the Use Printer Offline option.

Update the printer driver

  • An outdated printer driver may cause more severe issues. Thus, update the printer driver to the recent version and check whether you can find your printer online.
  • You can get the updated printer driver from the official support page of Brother.

Clear the print queue

  • When the print jobs pile up on your printer’s memory, the printer may start to malfunction and fail to appear online.
  • To clear the print queue, go to the Devices and Printers section, right-click on your printer and choose the See what’s printing option. Then, go to the Printer tab and choose Cancel All Documents.

Brother HL 2275DW Not Connect To Wifi

If your Brother printer is not connected to Wi-Fi, you need to check the proximity of your printer from your router. At times, firewall settings as well may block your printer from connecting to Wi-Fi. Try out the following techniques and fix the issue.

Set your printer as the default one

  • It is essential to keep your printer as the default one. If not, your Brother HL 2275DW will not receive the print jobs you send from your computer.
  • To make your printer the default one, go to the Devices and Printers section, right-click on your printer, and choose the Set as default printer option.

Remove and re-add your printer

  • At times, removing and re-adding your printer can help you fix the printer not connecting to the Wi-Fi issue.
  • To remove your printer, go to the Devices and Printers section. Right-click on your printer and choose the Remove Device option.
  • Now, go to the Devices and Printers section again and click on the Add a printer option. Follow the instructions and re-add your printer. Then, check whether the issue is resolved.
Brother HL 2275DW Not Connect To Wifi

Uninstall and reinstall your printer driver

  • Uninstall the printer driver from your computer.
  • Go to the official support page of Brother and download the updated printer driver.
  • Now, install the updated printer driver on your computer by following the instructions on the screen.

Brother HL 2275DW Not Printing

If your Brother HL 2275DW DW printer is not printing, you need to check the power outlet and power supply.

Check the basics

  • Check whether the electrical outlet you are using is in good condition. You can check its functionality by connecting a different device to it. When there is a power shortage, your printer may fail to print the documents. Thus, try to print the documents when you receive a proper power supply.

Check for errors

  • If an error code appears on your printer display, you need to fix it to ensure the printer’s better functionality.
  • If your printer shows you a paper jam or toner empty error, fix it accordingly and check whether your printer can print then.

Cancel all the documents

  • When the print jobs get piled up on your printer’s memory, it may fail to print the documents. In that case, it is recommended to cancel all the documents from the queue.
  • To cancel the documents, go to the Devices and Printers section, right-click on your printer, and choose the See what’s printing option. Then, click on the Printer tab and choose the Cancel All Documents option.

Brother HL 2275DW Paper Jam

Paper jam may occur anywhere inside your printer. The most common reason behind the paper jam issue is loading damp, curled, or not aligned paper. Paper jam also occurs when you load paper more than the indicated limit. However, you can fix the issue by adhering to the instructions mentioned below.



Brother HL 2275DW Paper Jam

  • Open your Brother printer’s front cover and let your printer be turned on for 10 minutes. Once it cools down, take out the drum unit and toner cartridge assembly. Take out the jammed paper completely from the printer and those inside the assembly. Once you have taken out the jammed paper, close the printer’s front cover.
  • If there is a paper jam inside the paper tray, extend it and remove it completely from the printer. Then slowly take out the jammed paper.
  • If the paper gets stuck in the rear part of your printer, open the back cover and open the fuser cover by pulling down the left and right tabs. Take out all the jammed paper and close the fuser cover, followed by the back cover. Finally, close the fuser and back cover.

Brother HL 2275DW Scanner Not Working

The Brother HL 2275DW printer doesn’t feature a scanning function.

Brother HL 2275DW Printing Blank Pages

  • If your Brother HL 2275DW printer is printing blank pages, you must check the toner cartridge first. Open your Brother printer’s front cover and take out the drum unit and toner cartridge assembly. Remove the toner cartridge from your drum unit and reinsert it into the drum unit.
  • At times, the environment may affect the printer’s functionality. Thus, check the humidity and temperature of the place where your printer is. Keep your printer at room temperature and then check whether the issue is resolved.
  • As previously mentioned, an outdated printer driver may cause more significant Brother HL 2275DW Troubleshooting issues. You need to update the printer driver now and then for the proper functionality of your printer. You can get the updated printer driver from Brother’s official website.