The Brother DCP 7020 printer is the perfect machine for your home or small business printing needs. This printer delivers superior quality prints. It comes with a standard memory of 16MB with a printing speed of 20 pages per minute. Let us discuss more about the Brother DCP 7020 Setup.
CONTENTS PRESENT
Uninstall Driver
The Brother DCP 7020 printer
Drum Unit and Toner Cartridge (pre-installed)
Power Cord
Documentation Sheets
To perform the printer setup, there is a 2-setup protocol you must follow.
HARDWARE SETUP
Uninstall Driver
Unpack the printer from the carton.
Place the DCP printer on a flat surface and closer to the computer for easy USB connection.
Open the front cover of the printer.
Hold the handle and remove the drum unit assembly.
Gently shake the drum unit several times to distribute the toner evenly.
Place the drum unit assembly back into the printer and close the front cover.
Pull the paper tray from the front of the printer.
Remove the packaging material present inside.
Press the paper guide release lever and move the paper guides to the corners of the paper tray.
Place a neat stack of paper into the tray. Next, bring back the paper guides to the sides of the stack to hold it firmly.
Insert the paper tray back into the Brother printer until it goes fully inside.
Unpack the power cord from the sealed packaging.
Connect it to the rear end of the printer and to the main power source.
Press the switch present right next to the power outlet on the printer.
Press the Menu button.
Use the navigation buttons present and select the language of your choice.
Press Set.
SOFTWARE SETUP
Uninstall Driver
Download:
Open the Brother support page for the printer on your browser.
Click the Downloads tab on the left.
Select the OS Family and the OS Version; click the OK button.
Click the driver you want to have on your computer.
Click Agree for the End-User License Agreement (EULA).
The download will be complete.
Install:
Once the Brother driver is downloaded to your computer, you can start the installation.
Perform a double-click on the downloaded driver.
Follow the commands on the screen and wait for the connection screen to appear.
Select the connection type.
Follow the on-screen commands and complete the installation.
BROTHER DCP 7020 USER MANUAL
Uninstall Driver
On this page, all you have to do is click the Manual Download button, and the manual is yours the very next second.
If you wish to download the manual from the official Brother website, open the support page for the printer.
Click the Manuals tab on the left side of the page.
Under the User's Guide section, click the Download button for Online User's Guide.
BROTHER DCP 7020 DRIVER (SMALL DESCRIPTION)
Uninstall Driver
You can download and install the Brother DCP 7020 printer driver on your computer. Once the Brother driver installation is complete, you can perform any task the printer supports with just a few clicks away. We have the steps for you to download the printer driver for different operating systems.
BROTHER DCP 7020 DRIVER FOR MAC
Uninstall Driver
On this page, click the Driver Download button for Mac OS.
The very next second, the driver will be downloaded to the Mac computer.
One more way to download the driver for the printer is from the official Brother support page.
Open the Brother DCP 7020 printer support page.
Click the Downloads tab on the page.
Select the Mac option from the Select OS Family section.
Select the version from Select OSVersion; click the OK button.
Click Full Driver & Software Package (Recommended) .
When the page opens, click the Agree to the EULA and Download button.
The driver will be downloaded to your Mac computer.
BROTHER DCP 7020 DRIVER FOR WINDOWS
Uninstall Driver
On this very support page, click the Driver Download button for Windows OS.
Once the click is made, the printer driver for the computer will be downloaded immediately.
You can even download the printer driver from the official Brother support page.
Open the support page for the Brother DCP 7020 printer.
Click the Downloads tab.
Select the Windows option from the Select OS Family section.
Choose the correct version from the Select OSVersion section.
Click the OK button.
Under the Read the End-User License Agreement (EULA) section, click the Agree to the EULA and Download button.
BROTHER DCP 7020 DRIVER INSTALL
Uninstall Driver
Once you have the driver downloaded from our support page or from the Brother support page, you can start with the installation.
Do a double-click on the setup file to initialize.
Follow the on-screen commands and complete the setup.
When the connection screen appears, you will be asked to select from a list of options.
Choose the connection you wish to have for the Brother DCP 7020 printer and complete the installation.
BROTHER DCP 7020 WIRELESS SETUP
Uninstall Driver
Unfortunately, the Brother DCP 7020 printer does not support the wireless feature. So, there's not the slightest way that a wireless setup can be performed.
HOW TO SCAN DOCUMENT USING BROTHER DCP 7020
Uninstall Driver
The easiest function to do on your Brother DCP 7020 printer is to scan. When it comes to scanning, placing the documents properly is necessary. For this printer, there are two ways to place the document.
Loading the document in ADF
Even out the original documents properly. Gently place them in the ADF with the printable side of the document facing upwards. Place the document until you feel the feed roller in the ADF.
Loading the document on the Scanner Glass
Lift the document cover.
Place the original document that you wish to scan on the scanner glass.
Ensure that the document is placed facing down and is properly aligned along with the guides on the scanner glass.
Close the document cover.
Scan
Press the Scan button on the printer control panel.
Select the Scan to PC option.
Select File or Scan to File.
Press the Start button.
Press the Black (Mono) Start or the Color Start button to proceed with the scan.
BROTHER DCP 7020 TROUBLESHOOTING
Uninstall Driver
Like any other printer, the Brother DCP 7020 printer also has its fair share of issues. In this article, we’ve mentioned some problems you might face when you operate this printer. The solutions are provided along with the topics.
BROTHER DCP 7020 PAPER JAM
Uninstall Driver
Here are the steps to clear paper jams on your Brother DCP 7020 printer.
JAM INSIDE THE PRINTER
Uninstall Driver
Pull the paper tray completely from the printer.
Remove the damaged paper completely from the printer and keep it aside.
Slightly pull the jammed paper up and then remove it from the paper tray opening.
Open the front cover of the printer.
Hold the handle of the drum unit and remove the unit and the toner cartridge assembly.
Look for jammed papers present inside the printer. Remove and discard them if there are any.
Place the drum unit along with the toner cartridge back into the printer and close the front cover.
Place the paper tray back into the printer.
JAM AT THE REAR SECTION OF THE PRINTER
Uninstall Driver
Open the front cover.
Use the handle and remove the drum unit and the toner cartridge assembly from the printer.
Turn the printer to the rear side and open the back cover.
Pull the tab forward to release the rear cover.
Locate and pull out the jammed paper that is present inside.
Use both hands and gently remove the paper without damaging it further.
Close the rear cover and the back cover of the printer once done.
JAM IN THE DRUM UNIT AND TONER CARTRIDGE ASSEMBLY
Uninstall Driver
Open the front cover of the printer.
Remove the drum unit and the toner cartridge assembly.
Press and hold the lock lever on the drum unit and release the toner cartridge.
Remove the jammed paper that is stuck inside and discard it.
Place the toner cartridge back into the drum unit and make sure that the lever clicks in place.
Use the handle and gently place the drum unit back into the printer.
Close the front cover.
BROTHER DCP 7020 PRINTER OFFLINE
Uninstall Driver
Offline status is quite common with the Brother DCP 7020 printer. In this case, we have mentioned some of the easiest troubleshooting methods for your understanding.
FIX 1: CONFIGURE THE PRINTER SETTINGS ON YOUR COMPUTER
Uninstall Driver
Open the Control Panel on your computer.
Click the Devices and Printers option.
You will see the list of the printer(s) connected to your Windows computer.
Perform a right-click on the Brother DCP 7020 printer and select the See what's printing option.
Remove the pending print jobs from the queue.
Click the Printer option located on the left side of the window and see if you have enabled the option Use Printer Offline; click to disable.
FIX 2: RESTART THE PRINT SPOOLER SETTINGS
Uninstall Driver
Open the Run command (Windows key + R).
Key in services.msc and press the Enter button.
The Windows Services window will now open.
Locate the Print Spooler service.
Perform a right-click and select the Restart option.
BROTHER DCP 7020 PRINTING BLANK PAGES
Uninstall Driver
Make sure that you have chosen the correct set of print media for the document you are going to print. If you are printing from the printer software and having the blank page issue, click the Skip Blank Page button.
CLEAN THE DRUM UNIT
Uninstall Driver
Open the front cover.
Remove the drum unit and the toner cartridge assembly.
Press the release lever to remove the toner cartridge from the drum unit.
Place the print sample in a position to know where there is a problem with the drum unit.
Rotate the black gear present on the drum to check the condition.
When you find the area that properly matches with the print sample with blank page, take a cotton swab and gently clean the area.
For better results, use a lint-free cloth or the swab dipped in cleaning alcohol.
Position the drum unit properly and place the toner cartridge back in its place.
Place the drum unit and the toner cartridge assembly back into the DCP printer.
BROTHER DCP 7020 IS NOT PRINTING
Uninstall Driver
Make sure that you use only the Brother-supported media while printing documents.
Do not load papers that are crushed, torn, or damaged in any way.
When you load the paper into the input tray, make sure that the print side is facing down. Many papers have a printing and a non-printing side ( the smooth side is the print side ).
Load a different kind of paper to see if the issue is related to the papers in the printer.
Check the USB cable connected between the printer and the computer.
Check the firewall or the antivirus on your computer (there are times when the antivirus causes some problems with the devices connected to the computer).
In case the print quality of the document is set too high, it might result in the printer not printing.
Check the ink cartridges in the printer and replace them if necessary.
To get more assistance on Brother DCP 7020 Setup, CALL our tech experts and get instant solution.